As a new tenant of HOME HUB SOUTHAMPTON, we would like to offer you 50% discount on your first visit to Tapas Barcelona! 

 

Situated in the heart of Southamptons Cultural Quarter, in Guildhall Square, Tapas Barcelona offers a superb selection of beers, wines, cocktails and mouth watering Tapas dishes.

 

***Valid on evenings and weekends too! ***

 

To claim your discount just pop into the office on move in and grab a voucher which you then  present at the restaurant.

 

Your welcome :-)

TENANTS TESTIMONIALS

Kiran Athar

Tenant

 

"The team really helped make the process of renting a property easy, the paper work we filled out was very straight forward and wasn’t confusing. John was especially helpful in dealing with our queries and helping us with any questions we had for the landlord as well. All in all a very good service."

Alfonso Litchmore

Tenant

 

"We are very pleased with the property and found it very convenient to where our university is. The team were very friendly and didn’t waste our time like some other agents. I would definitely find/rent a property through them again."

Sarah Price

Tenant

 

"The room I rented was lovely and they went out of their way to ensure that I was happy throughout my stay. They were on hand to resolve any issues with the house and prioritised getting someone to sort any maintenance issues really quickly. I would highly recommend them."


Joe Price, Yahoo 

Tenant

 

"A very professional service. Thank you very much to Home Hub Southampton - friendly staff who love property!" 

Adham Youssef, Doctor

Tenant

 

"I am a doctor/researcher working in University Hospital of Southampton, moved into Southampton almost a year now.

Having had some experience renting different apartments/houses in different areas (due to my rotations in different hospitals) and dealing with various letting agents, I am truly happy and pleased with the service and hospitality of Home-Hub.

Communication at the start was easy, very prompt and clear. Paperwork and logistics was straightforward. The Home-Hub agents have been very pleasant and helpful. And of-course, the property I rented has been a great place to live in for an amazingly descent price.

Would certainly recommend contacting Home-Hub if looking for a property in Southampton!"

Richard King

Tenant

 

"Despite my slowness in regards to references, these guys got me through quickly and effectively and were quick to respond to emails. Great service and great agents"

 

Aiden Murray, Planner

Tenant

 

"I found the moving experience extremely easy and stress free. The friendly easy going staff made the viewing process very straight forward and easy. Would use again and recommend to anyone 10/10"

Tony Jacobson, Engineer

Tenant

 

"I rented a room in Southampton for 6 months. Everything was always well organised. Issues were resolved in a jiffy. I had no problem getting my deposit back. I'd recommend to anyone looking to rent a room."

Laura Wood, Banking

Tenant

 

"I have had a great experience renting through Home Hub Southampton. Once I had agreed on the flat I wanted to rent, the whole process was really quick and efficient, from arranging the paperwork and setting up payments, to moving in. I would definitely recommend using Home Hub Southampton to anyone renting in the Southampton area."

Ben Morris, First Bus Graduate Scheme

Tenant

 

"From signing initial contracts, right through to moving out I felt the property was managed with great efficiency. Any questions or queries relating to the property itself or tenancy agreement were dealt with in a professional and timely manner. I would be more than happy to recommend them for a truly worry free experience!"

 


 

EMERGENCY REPAIRS!

 

What to do in the case of an Emergency if your property is managed directly by your landlord:-

 

Please follow the advice your landlord has provided and if you are in any doubt contact the Landlord directly.

 

What to do in the case of an Emergency if your property is managed by Home Hub Southampton (ie you pay your rent to Home Hub Southampton):-

 

1. Ensure that you are experiencing a true emergency and that the issue cannot be resolved during our office open hours. Please remember that if a contractor is called out as an emergency when a repair is not justified, you will be liable for all costs. 

 

2. An emergency is something that could not have been foreseen, and which could cause serious damage to the property. For example:

At any time: If you smell gas or are worried about gas safety, you should call the National Gas Emergency

        Service Freephone number on 0800 111 999 at any time day or night.
At any time: if there is a fire call 999
Severe leaks

 

3. Follow the emergency arrangements made by your landlord. For example if your Landlord has provided 24/7 insured maintenance/emergency cover (for example: British Gas Homecare, Homeserve or other insured product), then please contact the relevant service as per the details supplied. 

 

4. Take the following steps:

 

• Broken Window

Please cover with wood, card, tape and black bags until first thing next working day. Remember never screw or glue the UPVC framework, damage to the frame will prevent a full repair and you will be charged for the frame which is considerably more expensive than just glass. Please note unless you have a crime number with the police and person has been charged for the damage you will be responsible for the repair as stated in the tenancy agreement. Each individual damage case is reviewed before a decision is made for whom to charge, landlord or tenant retrospectively.

 

• Water Leak

If you have a leak please turn your water of at the mains stop tap and report on website or ring the office first thing the next working morning. We will arrange the repair.

 

• Lock Out

If you are locked out you will be charged as per our Key Policy. You have to pay on arrival in order for us to open the premises, or alternatively wait for the next working morning and collect the spare keys from the office. Please note as per our key policy, that you are welcome to call a locksmith at any time, but this is at your OWN COST.

 

5.   If you have read all the above and still need emergency assistance please telephone: 07754 943074

 

 

Please remember if the emergency is not justified or the problem is due to any act of negligence or responsibility of the tenant then you will be liable to reimburse the cost of the call out and any works carried out.